Find answers or contact support
Learn the basics of EventJar
EventJar lets you create event pages, collect RSVPs, pool money for gifts, and coordinate logistics — all in one link.
Create your event page in under 60 seconds.
Birthdays, baby showers, weddings, retirements, and more.
Creating events is free. Small fees apply only on monetary contributions.
Set up your event page in minutes
Confirm attendance & pay safely
Open the event link and confirm your attendance.
Some events require payment to confirm attendance.
Your reservation expires and the spot is released.
Common reasons and what to try.
All payments are processed through Stripe.
Open the event link and choose a gift fund.
Understand how spot holds work
A reservation holds your spot while you complete payment.
Reservations have a time limit. Complete payment to confirm.
Typically 24 hours, with a visible countdown.
Check back — spots may open up if reservations expire.
Locations, tasks, and responsibilities
Customize your event's look
Manage attendees, contributions & more
Resolve payment & payout questions
EventJar charges a 2.5% platform fee. Stripe charges a separate 2.9% + $0.30 processing fee.
Connect your Stripe account to receive contributions.
Refund policies are set by the event organizer.
Contact support immediately — we'll investigate.
Login, password, and account settings
No — guests can do everything without an account.
Use the "Forgot password" link on the login page.
Contact support to request an email change.
Serve all of your events from your own web address, like events.yourbrand.com, in a few simple steps.
Can't find what you're looking for? Our support team is ready to help.